Frequently Asked Questions

We have two showrooms. Riverside: 10241 Hole Ave., Riverside, CA 92503 Murrieta: 26377 Jefferson Ave. Ste. A, Murrieta, CA 92562

Normal hours are 7:00am-5:00pm Monday-Friday. Saturday, Sunday, or after hour delivery or pick-ups are available upon request for an extra charge.

Our minimum order for delivery is $100.00 of equipment rental.

Not necessary, but recommended if you want to meet with a tent specialist. Riverside: Monday-Friday 9am-4pm, closed Saturday and Sunday. Murrieta: Tuesday-Friday 9am-4pm, closed Saturday, Sunday, and Monday.

Submit a quote online or call (951) 697-1101. Website quotes require confirmation from a representative.

Name, addresses, driver’s license number, phone, on-site contact, and valid credit card information.

We accept Visa, Master Card, Discover, American Express, cash and checks.

Payment is due two weeks before delivery. Orders placed within two weeks require immediate payment.

There is no tax on rental items or service fees. Tax is charged on disposable items only.

We recommend placing your reservation at least two weeks prior, though orders can be placed one day to one year in advance.

Cost depends on location and includes pick-up. Contact us for a quote.

Equipment will be delivered ground level to a dock, door, garage, or yard within 75 feet of trucks.

Employees set up canopies, stages, and dance floors. Customers handle other equipment, though paid setup is available.

8 days or more prior: 75% refundable. 4-7 days prior: 50% refundable. 3 days or less: no refund. 25% of deposit is non-refundable.

Changes allowed up to one week prior. Reductions made within 4 to 7 days incur a 50% minimum restocking fee.

All rentals are quoted per event. Equipment kept longer than specified incurs daily charges.

Customers are responsible from delivery/pick-up through return.

A damage waiver is available at 10% of total rental. It does not cover theft, loss, mischievous damage, or vandalism.

Yes. Visit our Riverside or Murrieta showroom during business hours. An appointment is not required, but call ahead if you want time with a tent specialist.

Add tent sidewalls for wind and rain and heaters for cool evenings. For summer weddings we also offer cooling options and canopy fans.

Yes. We deliver to homes and venues throughout the Inland Empire, High Desert, Coachella Valley, and Pomona Valley. Delivery cost depends on the location and includes pick-up.

Yes. Volume discounts are available for large corporate events and repeat customers. Your quote lists every charge, with no hidden fees.

Yes. We schedule delivery and pick-up around your venue. Saturday, Sunday, and after-hours delivery or pick-up is available on request for an extra charge.

Yes. Our team can help plan your layout and how many tables, chairs, and how much tent space you need for your guest count.

Yes. Include all of your event dates when you request a quote. Rentals are quoted per event, and equipment kept past the agreed dates is charged daily.

Yes. Every tent rental includes professional installation. Our crew checks your site, chooses the right anchoring for your surface, and installs the tent.

White-top frame tents from 10x10 up to 40x80, plus clear-top tents, draped tents, festival tents, and pop-up canopies.

Yes. We choose the anchoring method for your surface, using stakes or weighted systems so the tent stays secure.

It depends on the tent size and your city. We can advise on local requirements and provide the structural documentation needed for a permit.

Sidewalls for weather and privacy, pole covers, canopy fans, lighting packages, and flooring.

Yes. We deliver and pick up event rentals in your city. Delivery cost depends on your event address and includes pick-up. Request a quote to get exact pricing.